1. Information We Collect
We collect information to provide better services, improve user experience, and process orders efficiently:
- Personal Identifiable Information (PII): Name, email address, shipping/billing address, and phone number when you place an order, subscribe to a newsletter, or contact support.
- Payment Information: Credit card numbers and payment details are processed through secure, encrypted third-party payment gateways (e.g., Stripe, PayPal). We do not store complete financial details on our servers.
- Log Data & Device Info: IP address, browser type, operating system, referring pages, and visit timestamps to analyze site traffic and enhance site performance.
- Cookies & Tracking: Standard web cookies used to remember shopping cart items, save user preferences, and personalize site content.
2. How We Use Your Information
We use the collected information for the following purposes:
- To fulfill orders, process payments, and manage shipping.
- To communicate updates, order statuses, and customer service inquiries.
- To improve site security, monitor system health, and prevent fraud.
- To send marketing emails or promotional offers (only if you have explicitly opted in). You can opt out at any time.
3. Third-Party Services & Ad Partners
We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers who assist in operating our website:
- Analytics: We use tools like Google Analytics to understand website traffic and user engagement.
- Payment Gateways: Secure third-party processors handle transactions under strict compliance standards.
- Advertising (if applicable): Third-party vendors, including Google, may use cookies (such as the DART cookie) to serve ads based on prior visits to our site.
4. Cookies Control & User Rights
You have full control over your personal data:
- Managing Cookies: You can disable cookies directly through your browser settings at any time.
- Access & Deletion: You have the right to request access to the personal data we hold about you or request its deletion.
- Opt-Out: You can unsubscribe from promotional communications via the “Unsubscribe” link at the bottom of any email.
5. Data Security
We implement SSL encryption across our entire website and utilize secure servers to ensure your personal information remains safe from unauthorized access or disclosure.
6. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: privacy@pettycore.com